Frequently Asked


The Aftercare Plan will help your business reduce downtime by keeping your workforce safe. It involves regular servicing of machines, routine inspections, testing and when necessary, the replacement of worn parts.

Also included:

  • Additional 1 year’s parts and labour warranty on new machines – now 2 years
  • Option of an equivalent loan machine
  • Fixed cost servicing over 3 years
  • Priority breakdown attendance cover*
  • Service reminder
  • 5% discount on parts – 30% discount on servicing at Stanley workshop
  • Peace of mind knowing that you’re not breaching LOLER
  • TE Certification completed for you
    *dependent upon parts availability

Training will enable the safe and confident use of the machine.

Training is compulsory with a mobility solution purchase or hire.

Training is compulsory for the Sprinter Pro and Powermate ranges.

It can be carried out at your site or our HQ in St Albans in groups of up to 4 people.

Each training session includes:

  • 2-hour training comprehensive session with a qualified Trainer
  • certificate valid for 3 years
  • training card valid for 3 years

Yes, we offer comprehensive finance and contract hire packages.

For more information about our finance options go here.
Information about our commercial stair climber and mobility hire packages can be found here.

To pre-qualify the suitability of the machine we will require:

  • the weight and size of the load to be moved
  • size of the staircase that the machine will be used on
  • accompanying photos

Please send this information to [email protected]

The standard warranty includes 12 months full parts cover.

Should your machine break down, Stanley can organise an engineer to be on-site within 72hrs Mon-Fri – excluding weekends.

Alternatively, we have a breakdown and repair service where we arrange the machine to be collected – price to be quoted before arranging.

Our highly skilled engineers have decades of experience servicing and maintaining all types of mechanical and manual handling equipment. We also provide a convenient drop-off and collection service for all general maintenance and repairs. The team holds all the necessary accreditations to undertake regular Thorough Examinations (LOLER/PUWER) certification that are required by law.

Stanley’s HQ is located in St Albans, Hertfordshire however our team of engineers cover the whole of the UK and Ireland.

Stanley was established in 1948. Read about our history here

Shipping costs are dependent on where you are based in the UK. Shipping typically takes 3 -5 working days and costs are quoted before dispatch.

If the customer completes training with Stanley, the Trainer will deliver the machine at the same time.

For locations outside of the UK, the customer will need to organise transportation.



Stanley Testimonials


See what other people are talking about

We were apprehensive about purchasing a new stair climber as a machine from a different supplier had failed us. However, after a free demonstration at our Manchester bar, we are confident that the Sprinter 85 can safely carry 60kg beer kegs into the cellar. Deliveries down the steep steps are now made safely, quickly, and easily using the tracked machine.

Oscars Bar Canal Street Ltd
David Fine, Director

Working with Stanley for over 20 years, the business has built a large fleet of powered stair climbers which provide the perfect solution for delivering appliances to houses and flats.”

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