Electric stair climbers transform Copytec’s deliveries
What problem was Copytec looking to solve?
Photocopier dealers, Copytec Sheffield required a safe and efficient manual handling solution to help during the delivery process of bulky and expensive copiers to their customers throughout the UK. The photocopier machines can weigh up to 100kg, so they must be moved with caution to prevent any breakage and more importantly, to reduce the risk of injury to the delivery team. The team were currently manually handling the products. A safer manual handling solution was required.
The manual handling solution from Stanley
Copytec contacted Stanley to arrange a free demonstration of the Sprinter Pro 300 at their site. A Stanley trainer demonstrated the electric stair climber to several members of the Copytec team. After an internal review, Copytec purchased one Sprinter Pro 425 stair climber to help them with moving heavy items on the stairs, particularly during the delivery and installation process.
Stanley offers several types of training and maintenance courses for electric stair climbers. To ensure that the team were using the equipment safely and efficiently, three CopyTec team members were given specialist powered stair climbing training at their head office.
What is a powered stair climber?
A powered stair climber is an electrical trolley designed to easily carry awkward or heavy loads up and down the stairs. The battery-powered unit enables the electric stair walker, as they are also known, to easily transport items over steps and other thresholds using the simple push-button control.
Powered stair climbers are used to move loads weighing up to 425kg on the stairs. Stanley provides manual handling solutions to a range of sectors including logistics, delivery, construction, manufacturing, and retail.
Results from using the Sprinter Pro 400 powered stair climber
Within a month, the Copytec team experienced a slicker delivery operation. Zero worker injuries were reported. Customer satisfaction increased as deliveries were quicker and smoother.
Gavin Parr Service Manager at CopyTec Sheffield comments:
“We at Copytec have been absolutely blown away by the exceptional service and support from everyone at Stanley Handling. From the very first phone call, it was clear that we were dealing with a team of professionals who truly care about their customers. The demonstration of the stair walker was thorough and informative, and nothing was too much trouble at any stage of the process.
The stair walker we purchased has completely revolutionized the way we carry out our installations. It is not just a piece of equipment; it’s a game-changer. Our staff now work in a much safer environment, and the ease of use means we can get the job done faster and more efficiently than ever before. We genuinely can’t imagine how we managed without it.
This is hands down the best investment we have ever made. The stair walker has quickly become an indispensable tool in our operations, and we have everyone at Stanley Handling to thank for that. The attention to detail, the willingness to go the extra mile, and the quality of the product itself have all exceeded our expectations.
Thank you again to the entire Stanley team—you have made a huge impact on our business, and every single one of us at Copytec thinks it is the best thing we have ever purchased!”
About Copytec Sheffield
Copytec Sheffield was established in 1987. Their fully trained service technicians are highly experienced in keeping your photocopier machines in A1 condition at all times.
To arrange a free demonstration of Stanley’s range of electric manual handling solutions, contact [email protected]
You can view Stanley’s Sprinter powered stair climbers here.